Alaska Airlines has an overall on-time arrival rate of 78%. The most common passenger complaint is customer_service. Alaska Airlines ranks #8 out of 14 U.S. airlines for reliability.
Source: Bureau of Transportation Statistics. Updated April 2026.AS
Alaska Airlines
Lands on time
78%
When late
~52 min
Cancelled
1.7%
Flights tracked
420,497
Alaska Airlines is middle of the pack — not bad, but delays happen. About 78% of their flights land on time. When they don't, you're usually waiting around 52 minutes. The biggest reason? late_aircraft.
About 2.5 out of every 100k passengers file a formal complaint. The thing people complain about most: customer_service.
Busiest Alaska Airlines routes
SEA → ANCSeattle – Anchorage
74%on time
ANC → SEAAnchorage – Seattle
85%on time
LAX → SEALos Angeles – Seattle
84%on time
SEA → LAXSeattle – Los Angeles
80%on time
SEA → PHXSeattle – Phoenix
76%on time
PHX → SEAPhoenix – Seattle
81%on time
SAN → SEASan Diego – Seattle
78%on time
SEA → SANSeattle – San Diego
76%on time
SEA → SFOSeattle – San Francisco
65%on time
SFO → SEASan Francisco – Seattle
70%on time
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Data last updated April 2026. Source: Bureau of Transportation Statistics.