Alaska Airlines has an overall on-time arrival rate of 79%. The most common passenger complaint is customer_service. Alaska Airlines ranks #2 out of 6 U.S. airlines for reliability.
Source: Bureau of Transportation Statistics. Updated March 2026.AS
Alaska Airlines
Lands on time
79%
When late
~40 min
Cancelled
2.0%
Flights tracked
78,151
Alaska Airlines is middle of the pack — not bad, but delays happen. About 79% of their flights land on time. When they don't, you're usually waiting around 40 minutes. The biggest reason? carrier.
About 2.5 out of every 100k passengers file a formal complaint. The thing people complain about most: customer_service.
Busiest Alaska Airlines routes
ORD → DENChicago – Denver
77%on time
SFO → JFKSan Francisco – New York
76%on time
JFK → BOSNew York – Boston
76%on time
ATL → DENAtlanta – Denver
80%on time
JFK → FLLNew York – Fort Lauderdale
76%on time
LAX → SFOLos Angeles – San Francisco
80%on time
LAX → ATLLos Angeles – Atlanta
77%on time
LAX → DENLos Angeles – Denver
80%on time
JFK → ORDNew York – Chicago
76%on time
DEN → SFODenver – San Francisco
81%on time
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Data last updated March 2026. Source: Bureau of Transportation Statistics.