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Flight Check

Flight cancelled at CLT?
You're owed a full refund.

Charlotte Douglas International cancels about 1.6% of flights based on 1,973,589 departures we analyzed. Here's what the airline owes you and how to get it.

Do this right now:

  1. 1
    Screenshot the board and your notifications

    This is your evidence. The airline can't deny what you can prove.

  2. 2
    Rebook through the app — skip the line

    The CLT gate line will be 200 people deep. The app is faster.

  3. 3
    You're entitled to a full cash refund

    Not vouchers. Federal law (14 CFR 260). They have 7 business days.

Check your rights
Your rights, a checklist, a complaint email, and proof from people who got their money back

Cancellation rates by airline at CLT

Not all airlines cancel equally. Here's who to watch out for at Charlotte Douglas International, based on federal BTS data.

Frontier AirlinesHighest
2.9%
Endeavor Air
2.8%
Republic Airways
2.4%
PSA Airlines
2.1%
Spirit Airlines
2.1%
JetBlue Airways
1.8%
1.5%
American AirlinesLowest
1.4%

Source: Bureau of Transportation Statistics. Based on 1,973,589 flights.

Your rights when a flight is cancelled at CLT

Full refund to your card

Even non-refundable tickets. Even if it's weather. Federal law, not airline policy.

All fees refunded

Baggage fees, seat selection, Wi-Fi, extras — all of it comes back.

Free rebooking

Next available flight at no extra cost, including on partner airlines.

Meals and hotel (if airline's fault)

Mechanical or crew issue? They owe you meals for long waits and a hotel overnight. Ask — they won't offer.

7 business days to process

Credit card refunds must be processed within 7 business days. Cash/check within 20 days.

14 CFR Part 260 — Airline Ticket Refunds