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Flight Check

Flight cancelled at ORD?
You're owed a full refund.

O'Hare International cancels about 1.8% of flights based on 2,679,287 departures we analyzed. Here's what the airline owes you and how to get it.

Do this right now:

  1. 1
    Screenshot the board and your notifications

    This is your evidence. The airline can't deny what you can prove.

  2. 2
    Rebook through the app — skip the line

    The ORD gate line will be 200 people deep. The app is faster.

  3. 3
    You're entitled to a full cash refund

    Not vouchers. Federal law (14 CFR 260). They have 7 business days.

Check your rights
Your rights, a checklist, a complaint email, and proof from people who got their money back

Cancellation rates by airline at ORD

Not all airlines cancel equally. Here's who to watch out for at O'Hare International, based on federal BTS data.

PSA AirlinesHighest
4.7%
Frontier Airlines
3.0%
Alaska Airlines
1.8%
JetBlue Airways
1.7%
SkyWest Airlines
1.7%
Spirit Airlines
1.7%
Republic Airways
1.7%
Endeavor AirLowest
1.6%

Source: Bureau of Transportation Statistics. Based on 2,679,287 flights.

Your rights when a flight is cancelled at ORD

Full refund to your card

Even non-refundable tickets. Even if it's weather. Federal law, not airline policy.

All fees refunded

Baggage fees, seat selection, Wi-Fi, extras — all of it comes back.

Free rebooking

Next available flight at no extra cost, including on partner airlines.

Meals and hotel (if airline's fault)

Mechanical or crew issue? They owe you meals for long waits and a hotel overnight. Ask — they won't offer.

7 business days to process

Credit card refunds must be processed within 7 business days. Cash/check within 20 days.

14 CFR Part 260 — Airline Ticket Refunds