Your flight was cancelled.
Get your money back.
You're owed a full cash refund — not vouchers, not credits. That's federal law. Don't accept less.
- ✓Exactly what the airline owes you (backed by federal law)
- ✓A step-by-step action checklist
- ✓A ready-to-send complaint email with your flight details
- ✓Direct links to your airline's refund portal
- ✓Proof from real people who got their money back
What you need to know
You're owed a full cash refund.
14 CFR Part 260 — applies to all cancellations, all ticket types, including non-refundable. Within 7 business days to your card.
Don't accept vouchers at the gate.
Once you accept a voucher, you may lose your right to cash. Always decline and request a refund to your original payment method.
"Non-refundable" doesn't apply when THEY cancel.
That term only applies when you cancel. When the airline cancels, you get cash back. Period.
If they stall, file a DOT complaint.
airconsumer.dot.gov — free, takes 5 minutes, airlines hate it. They must respond within 60 days.
Your credit card may cover hotel and meals.
Chase Sapphire, Amex Platinum, Capital One Venture X — check your card's trip delay benefits. Most people don't know they have them.