Allegiant Air Complaints & DOT Data (2024)
1,662 complaints filed with the DOT in 2024.
Complaint Rate
8.3/100K
Total Complaints
1,662
Rank
#11 of 27
Top Issue
Flight Problems
Allegiant Air's 8.3 per 100,000 rate is partly a function of its limited-frequency model. When Allegiant cancels a flight, there may not be another one for days — leaving passengers stranded with few alternatives and a lot of frustration.
vs. Industry Average
Allegiant Air is 1% above the industry average.
Monthly Complaint Rate (2024)
Complaints per 100K passengers by month. Red bars exceed industry average (8.2).
What People Complain About
How to File a Complaint Against Allegiant Air
- Document everything — save confirmation emails, receipts, and screenshots.
- Contact Allegiant Air directly first. Give them a chance to resolve it.
- If unsatisfied, file with the DOT at airconsumer.dot.gov.
- Use the Disruption Desk to understand what you are owed.
Frequently Asked Questions
How many complaints did Allegiant Air get in 2024?
Allegiant Air received 1,662 DOT complaints in 2024, at a rate of 8.3 per 100,000 passengers. This ranks them #11 out of 27 airlines tracked.
What do people complain about most with Allegiant Air?
The most common complaint category for Allegiant Air is flight problems. Cancellations, significant delays, diversions, and missed connections. This is the most common complaint category overall. New DOT rules require automatic refunds for cancelled flights and significant delays.
How do I file a complaint against Allegiant Air?
You can file a complaint against Allegiant Air with the DOT at airconsumer.dot.gov, or use Flight Check's Disruption Desk to understand your rights and generate a complaint letter. Check what you're owed with the Compensation Calculator. Every DOT complaint is forwarded to Allegiant Air's executive consumer affairs team.
Is Allegiant Air complaint rate above or below average?
Allegiant Air's complaint rate of 8.3 per 100K is 1% above the industry average of 8.2 per 100K. They rank #11 out of 27 airlines. See the full airline complaint rankings.
Compare Other Airlines
Source: DOT Air Travel Consumer Report, January–December 2024.